Effective Date: 20-03-2025
At TAXBYZERO (“we”, “us”, “our”), accessible at www.taxbyzero.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information.
1. Information We Collect
We collect the following types of information when you use our services:
•Name, Email Address, Phone Number
•PAN, Aadhaar, and other government-issued IDs
•Financial and income details required for tax filing
•Business-related data (for GST, TDS, and MSME registrations)
•Communication history
•IP Address, browser type, and usage data (via cookies)
2. Why We Collect Your Information
We collect your personal information to:
•Provide tax filing and compliance services (ITR, GST, TDS, Bookkeeping, MSME Support, and Registrations)
•Process payments and invoices
•Communicate updates and service-related alerts
•Ensure security, verification, and fraud prevention
•Improve our services and customer support
3. How We Store and Protect Your Data
Your data is stored on secure cloud infrastructure hosted on Amazon Web Services (AWS) with encrypted databases. We use best-in-class technology to safeguard your data from unauthorized access, loss, misuse, or alteration.
4. Sharing of Information
We do not sell or rent your data to third parties. We may share your data only:
•With trusted service providers or CAs under strict confidentiality
•If required by law or government authorities
•With your explicit consent
5. Third-Party Services
We may use third-party tools like payment gateways, analytics (e.g., Google Analytics), and communication services. These services have their own privacy policies and are responsible for the data they collect.
6. Cookies
Our website uses cookies to:
•Enhance user experience
•Track usage and improve performance
You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the right to:
•Request access to your data
•Request correction of incorrect or outdated information
•Request deletion of your data (subject to legal and regulatory obligations)
•Opt out of non-essential communications
8. Disclaimer
TAXBYZERO only assists in the filing and submission of tax documents. We do not guarantee refunds or outcomes from government authorities.
Delays or errors may occur due to:
•Incorrect/incomplete documents submitted by users
•Technical issues with government portals
9. Grievance Officer
For questions or concerns related to this policy, contact:
Grievance Officer
TaxbyZero
📧 Email: [email protected]
📞 Phone: +91 8328114404
10. Changes to This Policy
This Privacy Policy may be updated from time to time. The updated version will be posted on this page with the revised date.